Bonjour,
Je suis cofronté à un problème avec Avast qui ne peut plus accéder au serveur pour faire ses mises à jour....
Cela proviendrait de Zone alarme, d'un réglage serveur Proxy ou d'un probléme de maintenance (Dixit Avast).
Je n'arrive pas a trouver les réglages à faire dans zone alarm... Help !
Voici le journal d'erreur que me fournit avast :

17.07.2005 15:06:27 general: Started: 17.07.2005, 15:06:27
17.07.2005 15:06:27 general: Running setup_av_pro-2b3 (691)
17.07.2005 15:06:27 system: Operating system: WindowsXP ver 5.1, build 2600, sp 2.0 [Service Pack 2]
17.07.2005 15:06:27 system: Computer WinName: ARNAUD-ET-AGNES
17.07.2005 15:06:27 system: Windows Net User: ARNAUD-ET-AGNES\arnaud
17.07.2005 15:06:27 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
17.07.2005 15:06:27 general: DldSrc set to inet
17.07.2005 15:06:27 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
17.07.2005 15:06:27 general: Old version: 2b3 (691)
17.07.2005 15:06:27 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
17.07.2005 15:06:27 system: Computer DnsName: arnaud-et-agnes
17.07.2005 15:06:27 system: Computer Ip Addr: 84.5.69.74
17.07.2005 15:06:27 internet: SYNCER: Type: use IE settings
17.07.2005 15:06:27 internet: SYNCER: Auth: another authentication, use WinInet
17.07.2005 15:06:27 package: Part prg_av_pro-2b3 is installed
17.07.2005 15:06:27 package: Part vps-52702 is installed
17.07.2005 15:06:27 package: Part news-42 is installed
17.07.2005 15:06:27 package: Part setup_av_pro-2b3 is installed
17.07.2005 15:06:27 general: Old version: 2b3 (691)
17.07.2005 15:06:27 file: SetExistingFilesBitmap: 699->136->136
17.07.2005 15:06:27 general: GUID: 7529297e-815d-4202-a2c7-bed1aa239869
17.07.2005 15:06:27 general: Server definition(s) loaded for 'main': 20 (maintenance:0)
17.07.2005 15:06:27 general: SelectCurrent: selected server 'Download16 AVAST server' from 'main'
17.07.2005 15:06:27 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
17.07.2005 15:06:27 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
17.07.2005 15:06:27 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
17.07.2005 15:06:27 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
17.07.2005 15:06:27 general: progress thread start
17.07.2005 15:06:27 general: progress start - 1
17.07.2005 15:06:27 general: progress start - 2
17.07.2005 15:06:43 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:06:58 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:06:58 general: InvalidateCurrent: invalidated server 'Download16 AVAST server' from 'main'
17.07.2005 15:06:58 general: SelectCurrent: selected server 'Download3 AVAST server' from 'main'
17.07.2005 15:06:58 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 1
17.07.2005 15:07:14 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:07:14 general: InvalidateCurrent: invalidated server 'Download3 AVAST server' from 'main'
17.07.2005 15:07:14 general: SelectCurrent: selected server 'Download11 AVAST server' from 'main'
17.07.2005 15:07:14 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 2
17.07.2005 15:07:31 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:07:31 general: InvalidateCurrent: invalidated server 'Download11 AVAST server' from 'main'
17.07.2005 15:07:31 general: SelectCurrent: selected server 'Download10 AVAST server' from 'main'
17.07.2005 15:07:31 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 3
17.07.2005 15:07:48 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:07:48 general: InvalidateCurrent: invalidated server 'Download10 AVAST server' from 'main'
17.07.2005 15:07:48 general: SelectCurrent: selected server 'Download12 AVAST server' from 'main'
17.07.2005 15:07:48 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 4
17.07.2005 15:08:05 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:08:05 general: InvalidateCurrent: invalidated server 'Download12 AVAST server' from 'main'
17.07.2005 15:08:05 general: SelectCurrent: selected server 'Download17 AVAST server' from 'main'
17.07.2005 15:08:05 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 5
17.07.2005 15:08:22 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:08:22 general: InvalidateCurrent: invalidated server 'Download17 AVAST server' from 'main'
17.07.2005 15:08:22 general: SelectCurrent: selected server 'Download7 AVAST server' from 'main'
17.07.2005 15:08:22 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 6
17.07.2005 15:08:39 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:08:39 general: InvalidateCurrent: invalidated server 'Download7 AVAST server' from 'main'
17.07.2005 15:08:39 general: SelectCurrent: selected server 'Download5 AVAST server' from 'main'
17.07.2005 15:08:39 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 7
17.07.2005 15:08:56 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:08:56 general: InvalidateCurrent: invalidated server 'Download5 AVAST server' from 'main'
17.07.2005 15:08:56 general: SelectCurrent: selected server 'Download13 AVAST server' from 'main'
17.07.2005 15:08:56 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 8
17.07.2005 15:09:13 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:09:13 general: InvalidateCurrent: invalidated server 'Download13 AVAST server' from 'main'
17.07.2005 15:09:13 general: SelectCurrent: selected server 'Download2 AVAST server' from 'main'
17.07.2005 15:09:13 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 9
17.07.2005 15:09:30 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:09:30 general: InvalidateCurrent: invalidated server 'Download2 AVAST server' from 'main'
17.07.2005 15:09:30 general: SelectCurrent: selected server 'Download19 AVAST server' from 'main'
17.07.2005 15:09:30 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 10
17.07.2005 15:09:47 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:09:47 general: InvalidateCurrent: invalidated server 'Download19 AVAST server' from 'main'
17.07.2005 15:09:47 general: SelectCurrent: selected server 'Download15 AVAST server' from 'main'
17.07.2005 15:09:47 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 11
17.07.2005 15:10:04 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:10:04 general: InvalidateCurrent: invalidated server 'Download15 AVAST server' from 'main'
17.07.2005 15:10:04 general: SelectCurrent: selected server 'Download4 AVAST server' from 'main'
17.07.2005 15:10:04 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 12
17.07.2005 15:10:21 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:10:21 general: InvalidateCurrent: invalidated server 'Download4 AVAST server' from 'main'
17.07.2005 15:10:21 general: SelectCurrent: selected server 'Download8 AVAST server' from 'main'
17.07.2005 15:10:21 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 13
17.07.2005 15:10:38 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:10:38 general: InvalidateCurrent: invalidated server 'Download8 AVAST server' from 'main'
17.07.2005 15:10:38 general: SelectCurrent: selected server 'Download1 AVAST server' from 'main'
17.07.2005 15:10:38 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 14
17.07.2005 15:10:55 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:10:55 general: InvalidateCurrent: invalidated server 'Download1 AVAST server' from 'main'
17.07.2005 15:10:55 general: SelectCurrent: selected server 'Download18 AVAST server' from 'main'
17.07.2005 15:10:55 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 15
17.07.2005 15:11:12 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:11:12 general: InvalidateCurrent: invalidated server 'Download18 AVAST server' from 'main'
17.07.2005 15:11:12 general: SelectCurrent: selected server 'Download14 AVAST server' from 'main'
17.07.2005 15:11:12 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 16
17.07.2005 15:11:29 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:11:29 general: InvalidateCurrent: invalidated server 'Download14 AVAST server' from 'main'
17.07.2005 15:11:29 general: SelectCurrent: selected server 'Secondary ASW server' from 'main'
17.07.2005 15:11:29 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 17
17.07.2005 15:11:48 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:11:48 general: InvalidateCurrent: invalidated server 'Secondary ASW server' from 'main'
17.07.2005 15:11:48 general: SelectCurrent: selected server 'Download9 AVAST server' from 'main'
17.07.2005 15:11:48 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 18
17.07.2005 15:12:05 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:12:05 general: InvalidateCurrent: invalidated server 'Download9 AVAST server' from 'main'
17.07.2005 15:12:05 general: SelectCurrent: selected server 'Download6 AVAST server' from 'main'
17.07.2005 15:12:05 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 19
17.07.2005 15:12:22 package: ERROR:HttpGetWininet, catch returned 0x00002EE7
17.07.2005 15:12:22 general: InvalidateCurrent: invalidated server 'Download6 AVAST server' from 'main'
17.07.2005 15:12:22 general: SelectCurrent: unable to find any suitable server in 'main'
17.07.2005 15:12:22 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 20
17.07.2005 15:12:22 internet: tried 20 servers to get file 'servers.def', but failed (0x20000004)
17.07.2005 15:12:22 file: GetNewerStampedFile:GetFileWithRetry failed: C:\DOCUME~1\arnaud\LOCALS~1\Temp\_av_proI.tm~a00940\onefile, servers.def, error: 0x20000004
17.07.2005 15:12:22 package: Tried to download servers.def but failed with error 0x20000004.
17.07.2005 15:12:22 general: progress end - 1
17.07.2005 15:12:22 general: progress end - 0
17.07.2005 15:12:22 general: progress thread end
17.07.2005 15:12:37 general: Err:Cannot connect to download6.avast.com (unknown:80).

D'avance merci pour le coup de pouce ;) Configuration: PC, Windows XP